Cute Snowman Slippers

Return Policy

We offer a 30-day return policy after receiving your order. To be eligible, the item must be in its original condition: unworn, unused, with tags, and in its original packaging. Proof of purchase is required.

To initiate a return, please contact us at [info@anassiri.com]. Returns should be sent to the following address:

SCHUTTERSHOFSTRAAT 38/0004, 1880 Kapelle-op-den-Bos.

If the return is accepted, we will provide a return shipping label along with instructions. Items returned without a prior return request will not be accepted. For any questions, email us at [info@anassiri.com].

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate and resolve the issue.

Exceptions / Non-Returnable Items

Certain items cannot be returned, such as perishable goods, customized items, personal care products, and hazardous materials, flammable liquids, or gases. Sale items and gift cards are also not eligible for returns. Contact us for any questions.

Exchanges

For exchanges, return the item in the required condition and place a new order once the return is accepted.

14-Day Reflection Period (EU)

For orders shipped within the European Union, you have 14 days to cancel or return your order for any reason, as long as the item is in its original condition.

Refunds

Once we have received and inspected your return, we will notify you if the refund is approved. If approved, your refund will be processed to your original payment method within 10 business days. Processing times may vary depending on your bank. If more than 15 business days have passed, please contact us at [info@anassiri.com].

Due to the high demand and careful handling of our products, the delivery may take between 5 to 10 days. We work closely with our shipping partners to ensure timely deliveries, but occasional delays can happen due to factors such as shipping carrier availability or customs processing. We appreciate your understanding and patience, and we are committed to delivering your order as quickly as possible